Cancellation policy
NEED TO RETURN OR CANCEL ANYTHING? - HERE'S OUR RETURN POLICY
To assist you, we've summarized important return information:
- You have 30 days to return an order after receiving it. Unless it's personal custom made.
- If you change your mind or receive a product that doesn't meet your expectations, please contact us before returning it for guidance.
- Unless arrangements are made with us, you cover the cost of the return package.
- Please note that exceptions may apply for the return of certain custom-made art pieces, physically damaged items, or cases where the product's value has decreased due to customer handling. In such instances, returns may be denied.
- For any questions, contact us via hello@nokuko.com or our contact page.