Shipping, Return Policy & Payment
From Scandinavia To The World.
NOKUKO ships fine art prints and original artworks worldwide from Copenhagen, Denmark. All orders include tracking and are carefully packaged for safe transit. Enjoy free worldwide shipping on orders over €120 (895 DKK). Below you will find our delivery times, shipping rates, return policy, and accepted payment methods.
We partner with reliable carriers to ensure your art reaches you quickly and in perfect condition. Every print is packed specifically for fine art — flat-packed or rolled in archival-quality materials.
Contact Us
For questions about your order, shipping, or returns, we are always happy to help. Reach out via our contact page, by email, or by phone. We communicate fluently in English and Danish, with proficient business communication in Norwegian and Swedish.
NOKUKO – Creative Space
Telephone: +45 22433333
E-mail: hello@nokuko.com
WORLDWIDE SHIPPING
All orders are shipped from Denmark and include track and trace, which you will receive in a separate email or text message.
EXPECTED DELIVERY TIME
These estimates apply only to prints. Original art and paintings will be arranged between the purchaser and the artists/us.
- Within Europe: 2-7 business days
- Rest of the world: 4-12 business days*
* Please note that delivery times may be longer for some countries, remote cities, or islands.
SHIPPING PRICES
We aim to ensure fast and secure delivery of your art piece.
Currently, enjoy FREE SHIPPING on all orders over €120 (895 DKK). Otherwise, see our standard shipping rates below.
- DENMARK: Local shipping for print - €3.99 per total order (29 DKK). Local shipping for art clothes - starts from €5.40 per total order (40 DKK)
- EUROPE: Local shipping - €9.99 per total order. Local shipping for art clothes - starts from €16.75 per total order
- REST OF THE WORLD: Shipping fee of only €14.75 per total order. Local shipping for art clothes - starts from €30 per total order
Please note: All shipping prices apply to the total order.
NEED TO RETURN ANYTHING? - HERE'S OUR RETURN POLICY
To assist you, we've summarized important return information:
- You have 14 days to return an order after receiving it. Unless it's personal custom made.
- If you change your mind or receive a product that doesn't meet your expectations, please contact us before returning it for guidance.
- Unless arrangements are made with us, you cover the cost of the return package.
- Please note that exceptions may apply for the return of certain custom-made art pieces, physically damaged items, or cases where the product's value has decreased due to customer handling. In such instances, returns may be denied.
- For any questions, contact us via hello@nokuko.com or our contact page.
PAYMENT OPTIONS
SAFE AND SECURE PAYMENT OPTIONS
Payment can be made via SHOP Pay, PayPal, or credit card through Stripe. This allows us to offer a wide range of trusted and secure payment methods, including:
- PayPal
- MobilePay
- Klarna
- Stripe
- SHOPPay
- Visa
- Mastercard
- American Express
- Discover
- Union Pay
- Crypto
Bank Account Transfer will be available when purchasing original art and paintings.
We're continuously working to provide even more methods to enhance your shopping experience.
NOKUKO PRIVACY & DATA POLICY
We prioritise your privacy and therefore, we keep your data safe and only use it with your permission, such as to send you art and prints or if you sign up for our newsletter.
