SHIPPING, RETURN POLICY & PAYMENT
FROM SCANDINAVIA TO THE WORLD.
At NOKUKO, we offer worldwide shipping. This means that we deliver our high-quality, handpicked art and prints to every corner of the world from Copenhagen, Denmark.
We strive to deliver promptly through reliable shipping companies. Here, you'll find all the information regarding shipping prices and times, our return policy, and available payment methods.
CONTACT INFORMATION
For any further questions, you are always welcome to reach out to us via our contact page, email us, or give us a call.
We communicate fluently in English and Danish, with proficient business-level communication in Norwegian and Swedish. After all, we're located in Scandinavia.
NOKUKO - Creative Space
Telephone: +45 22433333
E-mail: hello@nokuko.com
WORLDWIDE SHIPPING
All orders are shipped from Denmark and include track and trace, which you will receive in a separate email or text message.
EXPECTED DELIVERY TIME
These estimates apply only to prints. Original art and paintings will be arranged between the purchaser and the artists/us.
- Within Europe: 2-7 business days
- Rest of the world: 4-12 business days*
* Please note that delivery times may be longer for some countries, remote cities, or islands.
SHIPPING PRICES
We aim to ensure fast and secure delivery of your art piece. Currently, enjoy FREE SHIPPING for total orders over €135.
- DENMARK: Local shipping - €3.50 per total order.
- REST OF THE WORLD: Additional shipping fee of €14.99 per total order.
Please note: All shipping prices apply to the total order.
NEED TO RETURN ANYTHING? - HERE'S OUR RETURN POLICY
To assist you, we've summarized important return information:
- You have 14 days to return an order after receiving it. Unless it's personal custom made.
- If you change your mind or receive a product that doesn't meet your expectations, please contact us before returning it for guidance.
- Unless arrangements are made with us, you cover the cost of the return package.
- Please note that exceptions may apply for the return of certain custom-made art pieces, physically damaged items, or cases where the product's value has decreased due to customer handling. In such instances, returns may be denied.
- For any questions, contact us via hello@nokuko.com or our contact page.
PAYMENT OPTIONS
SAFE AND SECURE PAYMENT OPTIONS
Payment can be made via SHOP Pay, PayPal, or credit card through Stripe. This allows us to offer a wide range of trusted and secure payment methods, including:
- PayPal
- Stripe
- SHOPPay
- Visa
- Mastercard
- American Express
- Discover
- Union Pay
Bank Account Transfer will be available when purchasing original art and paintings.
We're continuously working to provide even more methods to enhance your shopping experience.
NOKUKO PRIVACY & DATA POLICY
We prioritise your privacy and therefore, we keep your data safe and only use it with your permission, such as to send you art and prints or if you sign up for our newsletter.
